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Pledge #1 resources & support

Charter LogoHow can my organisation create and expand appropriate opportunities for volunteering?

Design appropriate roles

  • Using our Dynamic Model of volunteer management, defining volunteering roles by articulating clearly what people should expect from volunteering with you and vice versa – click on this link to download a PDF copy
  • Volunteering and paid employment: click on this link for guidance and resources on avoiding job substitution

Trends: tap into people’s increasing interest in:

  • Volunteering through Corporate and Employer Supported schemes, sometimes in teams but increasingly as individuals
  • Supporting events
  • Using their own experience and expertise to support others e.g. in citizen advocacy and peer support roles
  • Flexible roles that people can do online anytime
  • Volunteering while we’re young, often through many fantastic programmes
  • Using their specialist skills to help you get those “to do” things done


  • How to get the money you may need for increasing opportunities and supporting increased diversity.

Learn from others:

  • By designing an appropriate volunteering role in which people welcome patients and visitors, the NHS has introduced an incredibly successful support service to the new Queen Elizabeth University Hospital. Read more and watch film
  • By providing coaching and officiating opportunities for 14 and 15 year olds, Maryhill Netball Club has supported both the further development of the Club and the young people involved in those volunteering roles. Read more and watch film
  • Through the support of partner organisations and effective engagement with people in the area, OASIS at Wallacewell has succeeded in building a thriving community hub with the support of many people volunteering in different roles. Read more and watch film
  • Always with an eye on extending ways people can support it beyond initial opportunities, CHAS has (a) developed new, more flexible volunteering activities for families, young people under 16, specialists, and (b) has obtained the buy-in from the Chief Exec and throughout the organisation for enabling more donations of time, skills, expertise, fun, energy and hugs (yes, volunteering): more (and different) ways to volunteer at CHAS
  • Click on this link to the Alliance’s People-Powered Health & Wellbeing web site to find out how intensive care patients have helped to develop the InS:PIRE programme, supporting patients and significantly increasing expectations of rehabilitation: New volunteering video inspires during Self Management Week
  • Winners in the Best Newcomer category at the Alistair Malloy Inspire Awards in 2015, Glasgow Homelessness Network’s Navigate programme has involved people with direct experience of inequality to develop and deliver peer advocacy support services:
    • View Derek Holliday’s interview about his experience as a Navigate peer advocate on our YouTube channel

Use this guidance:

Attend our Charter Workshops:

  • Develop an action-plan for your Charter pledge(s)
  • Adopt our dynamic model for best practice in volunteering management
  • Individual places are available on the next scheduled programme
  • Or we can provide a bespoke version for up to 7 people at a time from a single organisation
  • More info including dates

Use and share:

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