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Impact Report 2019

Volunteering: Organisation Support and Developmentphoto of Volunteering Charter Mark Awards

Our ambition is to provide excellent services that:

  • Empower more people to take up appropriate, high-quality, inclusive volunteering opportunities in the organisations and communities across the city that need their support.
  • Facilitate and deliver high-quality learning, guidance, employability and capacity-building programmes for volunteer-involving organisations and for people requiring additional support to make their contributions.

In 2018/19 we supported…

  • 343 public and third sector organisations to advertise 672 volunteering opportunitiesfor free. (Each opportunity was looking for an average of 7 people.) Those organisations reported that they had found 59% of all the volunteers they needed through Volunteer Glasgow.
  • 41 organisations to sign up to the Volunteering Charter and work towards achieving the Charter Mark.
  • 36 people to complete Smarter Volunteer Manager training workshops.
  • 7 organisations to achieve the Volunteer Friendly Award for the first time during the year.
  • 38 third sector organisations were matched with corporate employer supported volunteering teams.

How good were those services?

  • 96% of organisations reported that they ‘felt better able to recruit, retain and manage volunteers’ as a result.
  • 98% of organisations that responded to the evaluations and surveys rated the service(s) they had received as ‘Excellent’ or ‘Good’

In addition…

  • We led the process of refreshing the city’s Volunteering Strategy with – and on behalf of – our partners in the Glasgow Community Planning Partnership, ensuring that a wide range of stakeholders informed our individual and collective priorities for action.
  • As a partner with GCVS and GSEN in the city’s Third Sector Interface (TSI) – and with the wider sector in the TSI Network  we have helped to shape the Concordat between the sector and the Council.
  • We are an active member of, and contributor to, the national network of TSIs, the Scottish Volunteering Forum, the Scottish Parliament Cross Party Group on Volunteering, the city’s Third Sector Capacity Building Group and Glasgow’s Strategic CLD Partnership.

Impact: a Festival story

“We have been delighted with the support received through Volunteer Glasgow and in particular the assistance Tracey gave us in recruiting nearly 50 volunteers for our first time festival. The Sufi Festival was a resounding success due directly to the quality of volunteers that came on board – all in all we couldn’t have done this without the support of Volunteer Glasgow.”

Funding and Support

These strategic, infrastructure support services and activities were supported with funding from Glasgow City Council (IGF), Scottish Government (we are a partner in Glasgow’s Third Sector Interface) and some additional funds raised through primary purpose trading activities. Funding enabled us to provide these services with a team of 4.5 FTE staff from our city centre accessible office.


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