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Impact Report 2019hoto of mentoring match

Community-based Mentoring and Befriending

Our ambition is to provide excellent services that:

  • Enable people to volunteer specifically as befrienders and mentors, helping the city to “get it right for every child” and to provide community support services for adults when they need them.

Services for Young People:

  • Helping the city to “get it right for every child” by reducing isolation and the impact of adverse childhood experiences (ACEs) for 133 children and young people, increasing confidence, building resilience and engaging young people in their communities.
  • Provided by 107 people volunteering as community-based mentors and befrienders with a team of 4.8 FTE (full-time equivalent) co-ordinating support staff.
  • Saving the taxpayer £2.73 for every £1.00 invested* with funding from Glasgow City Council (IGF), Scottish Government (administered by Inspiring Scotland), BBC Children in Need, the National Lottery Community Fund and additional money raised by supporters and donors.
  • Most young people referred by Glasgow City HSCP.
  • Assisted by partners including Silverburn shopping centre, Tesco, Arnold Clark and KIND.
  • Secured the Scottish Mentoring Network Project Quality Award for the intandem service.
  • Renewed our Quality in Befriending Excellence Award: we are one of only five organisations in the UK currently to have received an ‘excellence’ rating.
  • 4 services –
    • West Glasgow YPBS
    • South West Glasgow YPBS
    • intandem
    • North East Glasgow YPBS

Services for Older People:photo of Bill and Dom

We supported 31 older people at risk of isolation through deteriorating health or mobility in Drumchapel.

Support was provided by 20 people regularly volunteering to support a lunch club and as home visitors; with co-ordinating support from 0.8 FTE (full-time equivalent) staff and with funding from Glasgow City Council (IGF).

  • 100% felt less isolated.
  • 81% more active.
  • 84% got out of the house more often.

Beth (74) lives alone. She struggles with social relationships and often feels very isolated. She has enjoyed being a Lunch Club member for many years but recently her health prevented her from attending. When she was well enough, Beth’s doctor persuaded her that going out regularly was important, so she returned to the Club. She said, “People told me that I’d been missed and they seemed genuinely pleased to see me.”

These outcomes wouldn’t have been possible without local people volunteering, funding from Glasgow City Council (IGF), our fundraising supporters and our partnerships with Drumchapel Life, DRC Generations and local health, housing and social care providers.

* Cost-benefit analysis undertaken by Inspiring Scotland for the intandem programme across Scotland. For details click here to view the intandem evaluation report

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