The Complete Volunteer Manager training series

This series of half-day workshops is designed for the busy volunteer manager. It will provide a useful grasp of all the basic skills and knowledge required by someone who regularly has to recruit, train and manage a body of volunteers as part of their work. There are five workshops which, together, build into a solid foundation that will instil confidence and assuredness in the volunteer manager’s ability.

Some comments from previous participants…

“A great 5 week module that has set me on my way to developing a volunteer programme for my department! Thank you.”

“Excellent handout materials that I will put to use immediately. A great training session.”

“I feel much better equipped after this training.”

The cost of each of the events is £35. Booking all five together will earn a discount of £25 (total cost £150).  To book your place on any of the modules, please contact Jim King, Training Officer at Volunteer Centre Glasgow on 0141 226 3431. The workshops will all take place at the offices of LTCAS, Venlaw Building, 349 Bath Street, Glasgow G2 4AA.

• Module 1. Preparing for Volunteers
• Module 2. Recruiting Volunteers
• Module 3. Managing Risk
• Module 4. Retaining Volunteers
• Module 5. Facilitation Skills

Module 1. Preparing for Volunteers

Tuesday 1st May 2012, 0915-1230

By taking part in this workshop you will . . .

• explore why people volunteer, and see how this knowledge can be used
• get to know how to define the roles you want volunteers to undertake
• acquire information about Good Practice standards and awards that help you to achieve a more positive profile

Module 2. Recruiting Volunteers

Tuesday 8th May 2012, 0915-1230

By taking part in this workshop you will . . .

• find out why people volunteer, and learn how apply this knowledge to developing a recruitment strategy
• learn how to apply the recruitment process as a procedural model, including: (1) your initial response to an enquiry from a potential volunteer (2) understanding the real purpose of interviews (3) being really effective with your induction practice
• explore what constitutes an appropriate volunteer application pack

Module 3. Managing Risk

Tuesday 15th May 2012, 0915-1230

By taking part in this workshop you will . . .

• learn how to objectively assess the risks in managing your volunteers
• gain some useful tools to help evaluate risks and decide upon appropriate action
• receive an overview of the relevant responsibilities imposed by legislation such as PVG

Module 4. Retaining Volunteers

Tuesday 22nd May 2012, 0915-1230

By taking part in this workshop you will . . .

• explore various ways to demonstrate that your volunteers are valued
• understand the implications and advantages of recruiting volunteers from diverse backgrounds
• learn how to create your own volunteer review system (and/or appraisal system for staff)

Module 5. Facilitation Skills

Tuesday 29th May 2012, 0915-1230

By taking part in this workshop you will . . .

• learn how to conduct a basic training needs analysis
• acquire some experience in defining learning outcomes
• devise an elementary training plan
• gain a basic toolkit of training methods
• have a greater understanding of group dynamics and ‘how groups work’
• achieve a clearer perception of the facilitator’s role
• receive some strategies to develop confident presentation skills
• develop your understanding of assessment and evaluation